This Privacy Policy describes how neshop.com.np collects, uses, and protects the personal information you provide when using our website. We are committed to ensuring the privacy and security of your personal information. By using neshop.com.np, you agree to the terms outlined in this Privacy Policy.
Information We Collect:
- Personal Information:
- When you create an account or place an order, we collect information such as your name, email address, phone number, and shipping address.
- Payment information, including credit card details, is securely processed by our payment service providers. neshop.com.np does not store sensitive payment information.
- Usage Information:
- We collect data on how you interact with our website, including pages visited, products viewed, and time spent on the site. This information helps us enhance your user experience.
- Device Information:
- We may collect information about the device you use to access neshop.com.np, such as device type, operating system, and browser type.
- Communication Data:
- We may store communication data, including emails and messages sent to our support team, for record-keeping and customer service purposes.
How We Use Your Information:
- Order Processing:
- To fulfill and process your orders, including shipping and delivery.
- Account Management:
- To manage your neshop.com.np account, provide customer support, and communicate with you about your orders.
- Improving User Experience:
- To analyze website usage data and trends, allowing us to enhance and personalize your experience on neshop.com.np.
- Marketing and Promotions:
- With your consent, we may send you promotional emails or messages about new products, special offers, and updates.
Information Sharing:
- Third-Party Service Providers:
- We may share your information with trusted third-party service providers, such as payment processors and shipping companies, to facilitate order fulfillment and website functionality.
- Legal Compliance:
- We may disclose your information if required by law or in response to legal requests.
Security Measures:
- Data Security:
- neshop.com.np employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
- Secure Transactions:
- Payment transactions are securely processed using encryption technologies. neshop.com.np does not store sensitive payment information.
Your Choices:
- Account Information:
- You can review and update your account information by logging into your neshop.com.np account.
- Communication Preferences:
- You can manage your communication preferences by unsubscribing from promotional emails or contacting our support team.
Policy Changes:
neshop.com.np reserves the right to update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated Privacy Policy on our website.
If you have any questions or concerns about our Privacy Policy, please contact us at support@neshop.com.np.
Thank you for trusting neshop.com.np with your online shopping needs.